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After you have had your car serviced at Autotek, we call you a few days later
to see how your car is doing. We wanted to share some of the comments that
our customers have given us. We do have to bring a car back in now and again,
but we work on fixing the problem when that happens. Most of the time,
though, you are set to go after your repairs are completed, as these
customers can testify.
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Cinthia L. told us
(on 5/11/2000) |
"I would like to take a moment to THANK YOU for the incredible service that I have consistently received from Bard.
Regardless of the circumstances, Bard has always been friendly, courteous and maintained a good sense of humor. I
addition, he has always made sure I understood my vehicle's problem(s) in layman's terms, shown the patience of a
saint and gone above and beyond the call of duty. It is because of the quality of the service your staff provides
that I have, and will continue to, recommend your business to my friends and co-workers. Thanks again!
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Lori F. told us
(on 5/10/2000) |
"She is running just fine.
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Don M. told us
(on 5/03/2000) |
"Working great! Has told more than one
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Tina L. told us
(on 4/21/2000) |
"Very happy - fixed a light problem she didn't even know about.
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James H. told us
(on 3/31/2000) |
"The car is great! Won't go anywhere else.
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Todd S. told us
(on 3/31/2000) |
"My car is doing fine (I thought the price was high.)
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Barbara B. told us
(on 3/08/2000) |
"My car is doing just fine. Thank-you.
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Cindy L. told us
(on 1/25/2000) |
"Don (Sargent) is a sweetheart. Thank-you for your service.
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Susan D. told us
(on 1/22/2000) |
"Everyone was wonderful. I gave the car to my daughter; all seems ok, she is happy.
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Holly K. told us
(on 1/04/2000) |
"I took the car to Alabama and back--had no problem.
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Bob B. told us
(on 12/27/1999) |
"Very happy with your work. I commend you for calling to follow up. Don't see that much anymore.
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Jordan A. told us
(on 12/24/1999) |
"You did a great job. Did great in explaining everything to me; I really appreciate that. I'll be in next month for
more work.
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Mike G. told us
(on 12/01/1999) |
"I am pleased with the work you have done, and have already told other people about you.
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Chris B. told us
(on 11/24/1999) |
"My car is doing great! Thank-you, and I'll be back soon.
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Jean M. told us
(on 10/15/1999) |
"You were prompt, efficient and pleasant. Did a wonderful job, I even recommended you to a co-worker. I will
definitely be back.
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Misty F. told us
(on 10/15/1999) |
"This is my daughter's car. You have done excellent repairs, and I feel much safer having her drive it now.
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Karen D. told us
(on 10/08/1999) |
"I was quite satisfied with your work. (car brought back in a week after repairs were done; car not starting). My son
had tried to jump the car, and had blown the fuse. Don was very nice about it coming back in. Autotek helped figure
out the problem and didn't say a word about the fuse being blown. Thank-you.
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Jess N. told us
(on 10/08/1999) |
"Very, very impressed. My experience was very positive and I will refer Autotek to anybody who needs car work done.
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Debbie B. told us
(on 9/08/1999) |
"I have been happy with Autotek for years. I always send my co-workers to Autotek.
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Terry R. told us
(on 8/24/1999) |
"Very happy with your work and service. My only complaint is that I live up north, and you are not located there! I
wish I could find a shop closer to home that would provide the quality of work you do.
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New Customers: What to Expect
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2/03/2000 |
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As a new customer, you will receive a new customer packet that includes the
Napa Nationwide Warranty Wallet, our Autotek brochure, and a $10.00 off
coupon on your next service. (Please ask for this packet, if your service
adviser forgets to give it to you.) Within a week or so, we will also contact
you by phone to check on your car and to get any feedback you might have for
us. We are also sending out a second packet about 3-4 weeks after your visit,
that has, among other things, any technical service bulletins for your car.
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